Customer complaints were rising as the Retailer Registers go down!
Target’s registers are functioning again after a recent Computer failure that caused the Retail Giant’s system to crash, with it rose, Customer Furor. Target released a statement regarding the recent outage:
A Business Correspondent for NPR named Alina Selyukh took to Twitter as she was in a Target in Washington DC.
Target has roughly about 1,850 stores nationwide, as you can imagine it would cause frustration, anger as frozen items beginning to thaw, ice cream melting and of course temperature rising due to the length of crowds and people standing in line. But, when you’re in a retail business like Target; Companies such as Walmart, K-Mart or local businesses like Grocery Stores would jump onto an opportunity like this. One’s misfortune is another one’s gain. Then, after being offline for 5 hours, Target’s Corporate office in Minneapolis released this statement:
“Target’s registers are fully back online and guests are able to purchase their merchandise again in all stores. The temporary outage earlier today was the result of an internal technology issue that lasted for approximately two hours. Our technology team worked quickly to identify and fix the issue, and we apologize for the inconvenience and frustration this caused for our guests. After an initial but thorough review, we can confirm that this was not a data breach or security-related issue, and no guest information was compromised at any time. We appreciate all of our store team members who worked quickly to assist guests and thank everyone involved for their patience.“TARGET